Handle a Complaint / Redo

لماذا ينجح: Opening with acknowledgment instead of explanation is what defuses an angry customer, and having a separate public-review version matters because you're really writing for the other customers reading it, not just the complainer.

🔀 عدّل هذا الأمر — واجعله خاصًا بكالنسخ المعدّلة تنسب الفضل لأصلها وتنمّي حديقتك