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Respond to a Mistake (Your Side)
Own and fix a mistake with a customer or person.
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Claude
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💡 The original prompt — works in any model. Start here, then tune per model.
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Situation
Fix
Help me respond to a complaint about MY mistake. What went wrong + their complaint: {SITUATION} What I can do to fix it: {FIX} Give me: 1. A sincere acknowledgment (no defensiveness or 'sorry you feel'). 2. Ownership + a clear fix. 3. A goodwill gesture if warranted. 4. A line to rebuild trust. Gracious and accountable — own it well and you can keep the relationship. Use [brackets] for specifics.
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